Facebook Pixel

What is a BPO Call Center Agent? Join this Group

What is a BPO Call Center Agent?

jenniferkunis129
By September 29, 2022 - 1:13am

BPOs are companies that outsource their customer service operations to a group of call center agents. The majority of Business Process Outsourcing Company centers represent multiple organizations simultaneously, giving the impression that they are dealing with direct representatives of the organizations. Agents of BPO call centers are usually highly skilled in customer support and have sufficient knowledge of the client's organization and products or services. It enables them to answer a wide range of questions.

Group Leader

Related Topics

Description

BPOs are companies that outsource their customer service operations to a group of call center agents. The majority of Business Process Outsourcing Company centers represent multiple organizations simultaneously, giving the impression that they are dealing with direct representatives of the organizations. Agents of BPO call centers are usually highly skilled in customer support and have sufficient knowledge of the client's organization and products or services. It enables them to answer a wide range of questions.

Location

Mesquite, Texas

Privacy

This Group is Open to all EmpowHER.com members