Hi Alison - Thanks for including being kind to your health care provider and getting to know the staff members in your list. Just as we have experienced a lot of changes we don't like as patients, those in the health care profession have had a lot of bureaucratic, time-wasting and counter-productive measures forced upon them. Sometimes, for example, the patient's insurance company hoops are what cause the appointment to run late yet the activity is all behind the scenes and the patient has no way of knowing the provider's office is not the cause of the delays. If we all work together it makes the experience - and then entire day - go a whole lot better. Pat
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Hi Alison - Thanks for including being kind to your health care provider and getting to know the staff members in your list. Just as we have experienced a lot of changes we don't like as patients, those in the health care profession have had a lot of bureaucratic, time-wasting and counter-productive measures forced upon them. Sometimes, for example, the patient's insurance company hoops are what cause the appointment to run late yet the activity is all behind the scenes and the patient has no way of knowing the provider's office is not the cause of the delays. If we all work together it makes the experience - and then entire day - go a whole lot better. Pat
December 14, 2009 - 5:57pmThis Comment
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